Eaglesoft answers This program utilizes a separate database with sample, or test data, Use School Excuse Message on Walkouts in Eaglesoft. Answer ID 15329 | Access: Everyone. 0 USB Module, and If you continue to experience technical difficulties, please contact Patterson Eaglesoft Technical Support at 1. What is an 'unscheduled appointment', and what are the different ways that I can Eaglesoft - Send a Letter to a Patient Environment: Eaglesoft Answer: Letters may be sent from many areas within the Eaglesoft program such as Account, Walkout, and Treatment Plan: Answer: Eaglesoft's Practice Management program is customizable to fit the needs of your practice. 00 and above If the NPI numbers are entered into the Eaglesoft DoseSpot Webinars - Answer 43948; Account Setup Information for Prescribers Setting Up DoseSpot Prescribers – Answer 43913 Prescriber Login and Identity Proofing Setup – Environment: Eaglesoft Answer: Access a Report of Today's Receipts Create a Customized Invoice Additional Information . 10; Version 20 and above; Note: The Eaglesoft SDK should only be installed on the Eaglesoft Mobile machine in Answer ID 3562 | Access: Everyone. Expand the section for Schick AE + Schick 33 USB 3. Where can Answer ID 29059 Access: InHouse Support, VendorGeneral-API, Patt Innovation Conn Eaglesoft - API Information for Patterson Innovation Connection Vendors: Contact, Obtaining Provider ID, Server Name, If repetitively running the Remove All Users utility, see Best Practices to Optimize Eaglesoft Performance-Answer 22583 for recommendations that will aid in prevention methods. 0 Interface under Sidexis Software Plugins and click Download next to the Sidexis 4. See Patterson Dental - Hardware Requirements for Eaglesoft - Answer 5073 for full details on hardware requirements. ; Click New to create your school excuse Eaglesoft - Read below for more information on Eaglesoft and Microsoft Office 2016: Applies to: Eaglesoft; Microsoft Offic: Answer: We have completed testing of Office 2016 (released Sep. Configuring SMTP E-Mail in Eaglesoft Eaglesoft has been updated to utilize SMTP (Simple Mail Transfer Protocol) e-mail integration, including Microsoft Office 2013 - Eaglesoft Version 17. 00 and higher . 9477. Missing images - No errors: Applies to: Patterson Imaging, Eaglesoft, CDR DICOM Eaglesoft and Patterson Imaging . 6MB Environment: Eaglesoft, all versions. See the Download and Install section of Eaglesoft - Adobe F1 Key: In Eaglesoft Version 16, pressing the F1 key will bring up FAQ answers pertaining to the area of Eaglesoft the user is currently viewing. 30; See Microsoft Office 2016 Issues with Eaglesoft - Answer 22427 for The Customizable Prompts option is another feature that enables you to customize Eaglesoft for your office. 14601. When you logon to Eaglesoft on a multi-user Eaglesoft below 19: Eaglesoft DG DataDrill update. ' Preference Is On (Version 15 and Below) In Version 16: OnSchedule Audit Trail is now available for all appointments (instead of only after EOD is processed). Customers who purchased the Eaglesoft Core To Inactivate an Insurance Company: Go to Lists | Insurance Companies. The CDT 2025 codes are now available, access Answer 24227 to review. Specify a new goal when creating Custom Provider Hours. Go to Lists | Person. Use the Export button on your toolbar or go to File | Export. Reference the Digital - ScanX Answer ID 11567 | Access: Everyone. 00 and earlier versions, view upgrade instructions. 1031 Mendota Heights Road, Saint Paul, MN 55120 Answer ID 4669 | Access: Everyone . 10 and below. Configuring SMTP E-Mail in Eaglesoft Applies to: Eaglesoft 22. Print: Choose Print to print the selected image(s). Eaglesoft - Permissions on Install and Domain Setup, Windows User Privileges, Eaglesoft Folder and Registry (User Account Control, Run as Eaglesoft - Medical History Form in Spanish Environment: Eaglesoft Answer: Medical History - Spanish - January 2012 Note: In version 17, a Medical History in Spanish will A compatible version of Adobe Reader is installed and properly configured (Eaglesoft v21. Visit NOTE: To show correctly, Ortho Patients have to be marked both an Ortho Patient and Responsible Party. Digital Solutions - Planmeca Digital Integration Installation Instructions Eaglesoft and Patterson Imaging Digital Integration In Eaglesoft Versions 16 and Above, the OnSchedule Audit Trail is Available for all Appointments. 2 Build 4 6 Apr 2017 5. Print All*: Choose Print All to print all open images. Eaglesoft - Reference the information below in regards to the Microsoft Windows 11 Upgrade Eaglesoft Clinician link is still functional, as it uses the • Share the Eaglesoft | Data on the New Server. The link(s) listed above Answer ID 18100 | Access: Everyone. Select the Use Selected The font size selection will only affect OnSchedule and not other areas of Eaglesoft. 2 and higher, refer to Schick IOSS Install and Troubelshooting in Eaglesoft - Answer 4431 3 for installation with IOSS. How do I process services and print a claim to paper. Learn what opportunities are available for Eaglesoft training for your team! Whether a new team member has joined the practice, changed roles, or you are Eaglesoft includes several reports that can be helpful in identifying patients who are already duplicated in your system. Set Eaglesoft Version 17-20. Grant Access Note: With the ruler tool, only one manual measurement can be done at a time and it’s only for viewing on the moment, does not save and does not show in Eaglesoft. NPI - Learn how to send and print the National Provider ID from Eaglesoft: Applies to: eServices, eClaims; Eaglesoft, Version 15. Applies to: Eaglesoft, Version If Planned Services exist for the selected patient, the Treatment Plan Items screen appears. Applies to: Eaglesoft, Version 18 and Above . Can I print a blank ADA form in Eaglesoft? No. ; Right-click on Resp. Version 24. If the steps taken don't resolve the issue, proceed to the next step. o See Share the Data Folder – Knowledge ase Answer 2090. 5036 for further assistance. Printed copies of this document are considered uncontrolled. Note: Only 2. Party. Select Print Statement or Reprint Last Statement. There are two plain paper options: Classic Eaglesoft's Practice Management program is customizable to fit the needs of your practice. ADA CODES D0 = Diagnostic Exams and X-Rays. ; Click New to create your school excuse Answer ID 40360 | Access: Everyone. 00_What’s New Rev 001 | 2024-06-01 © 2024 Patterson Dental Holdings, Inc. Patients with Duplicate Names Report This report will generate a See Eaglesoft and CAESY Hardware Requirements and Network Guidelines - Updated 01/14/2025; See Confirming Hardware Requirements - Answer 39184 for more helpful Answer ID 43 | Access: Everyone. Account Ledger. Go to Activities | Account for the person you need a Statement for. Click on New and key in the In order to email from within Eaglesoft, a MAPI compliant email program (such as Outlook or Outlook Express) is required. Eaglesoft - Print a Blank Medical History Form Environment: Eaglesoft Answer: Eaglesoft Version 17 Blank Medical History forms can be generated. Eaglesoft - Perio Comparison Environment: Eaglesoft Answer: While in the Perio screen, you can click on the Comparison tab at the top of the screen. Go to Lists | General Setup | Patient Alerts. Print Custom*: For more information on the Print Custom feature, please visit FAQ After each of the steps below, try to go into the Patterson Eaglesoft Messenger. This feature is available in Version 21 and above. These settings only affect the Printed Schedule and not the OnSchedule Display. Set Patterson Dental Patterson Companies Corporate Office. 10 - The End of Year reports will be saved to the Eaglesoft | Shared Files folder on the computer you used to process End of Year. Environment: Eaglesoft, all versions. Locate the Data folder. Many of the settings you can customize are in the Practice Management Preferences menu accessed from File | Preferences. In the Eaglesoft Practice Management screen: Click on Lists | General Setup | Messages. Specify your Date Range. 3 and older, Eaglesoft v24. Answer ID 14179 | Access: Everyone. The 'Sooner If Possible' option exists in Eaglesoft to help office staff to fill spaces on the schedule with A patient without any activity or history can be deleted. See the Download and Install section of Eaglesoft - Adobe Reader: Installation, Configuration, Eaglesoft - Print a Blank Medical History Form Environment: Eaglesoft Answer: Eaglesoft Version 17 Blank Medical History forms can be generated. Eaglesoft - Learn how to create your own letters. Customizable Prompts are general prompts or questions to include in each patient, The measurement tool is available in Version 23. Rev002 See How to Process End of Year-Answer 39957, for more information. When a patient with insurance is walked out for a service that is marked It is strongly recommended to Schedule Automated End of Year processing. Eaglesoft - Customize Route Sheets Environment: Eaglesoft Answer: Go to Activities | Patient Route Sheets. Digital - Reference the information Eaglesoft version 19. 1: It is now possible to add simple encryption to your database and log files, adding an additional layer of protection for your office’s data. Rev035 Answer ID 129 | Access: Everyone. Patients with Duplicate Names Report This report will Answer ID 43883 | Access: Everyone. As part of our ongoing effort to better serve you, the User Guide has been integrated into the Upgrade to the latest version of Eaglesoft dental practice management software, download Eaglesoft 21. 10. Click on Get What can you do when you get the message: Sybase ODBC Driver Adaptive Server Anywhere - Database Server Rejected Connection: Database Server Connection Limit Environment: Eaglesoft - All Versions Answer: Collections, Production & Adjustments: The Provider Productivity Report will reflect each Provider's Collections, Production & Adjustment totals for the date range selected within Use Eaglesoft Mobile Video Presentations - Answer 18552; Eaglesoft Mobile - Encrypted - Answer 19507; Eaglesoft Mobile Information Video - Answer 20622 . See Dual Database Browse Right-click the Vyne Icon in the System Tray | Select Eaglesoft Plugin Update This will force the plugin to update and re-establish the necessary files to match the version. ; If you want to Email the whole exam, you may choose Export All. Eaglesoft - Setup New or Edit Provider / Staff Member: Applies to: Eaglesoft, All Versions: When creating a new provider/staff member, enter all the information required by Eaglesoft for Eaglesoft - See below for steps to Remove Duplicate Employers. Note: The following example is taken from Version 16 but also applies to Version 17. How can I use the Medical History form that comes with my Eaglesoft software? Medical History Preferences How to Print a Blank Medical History Form. Goal settings will override the goal amount with any custom goals for each provider. 5, 10, 11, Acrobat Reader DC Use Eaglesoft v15 (or lower) Support To Create a Patient Alert:. I would like to place a blank copy of the Medical History Click here for Technical Reference setup instructions for running Eaglesoft as a Windows Service. ; Click Patterson Eaglesoft has an "Assistant" software program that mirrors our Eaglesoft software with all of the same features. Solution: Click the + or the header to expand the To read more about Dockable Panels, see Eaglesoft - Docking a Panel in the Account Screen or OnSchedule - FAQ 11198. Click Answer: In Eaglesoft, how a patient hears about your office is called a Referral Source. ; In the New Fee column, enter the new fees for any service to be changed. Customers who purchased the Eaglesoft Core In the patient's Advanced Imaging window, open the exam. 10 and higher has a new interface application between Eaglesoft and Eaglesoft includes several reports that can be helpful in identifying patients who are already duplicated in your system. See Data Backup Recommendations - Answer 206; Patterson Support A compatible version of Adobe Reader is installed and properly configured (Eaglesoft v21. Go to Reports | Insurance Microsoft Office 2010 and 2013 are supported with Eaglesoft 21. pattersondental. To ensure all needed Database files are captured, make sure the Eaglesoft Server is running during the manual Answer ID 39994 | Access: Everyone. Messenger was introduced in Eaglesoft Version 11. ; Download the License Update File. Schick IOSS Install and Troubleshooting Steps. Eaglesoft - How Deleted or Edited Notes Appear: Applies to: Eaglesoft Version 15 & Above: Solution: Click the + or the header to See Share the Data Folder - Answer 2090; Once shared, update the browse path for storage directly in Eaglesoft for the Primary and Secondary accordingly. Eaglesoft See Patterson Eaglesoft eServices Matrix or Patterson Fuse eServices Matrix for Practice Management Solutions! Visit Eaglesoft eServices Demonstrations -Answer 6551 for links to Eaglesoft - Customize a Letter in Eaglesoft. The healthcare Answer ID 6959 | Access: Everyone. If you do Right-Click the Eaglesoft Icon on the Desktop | Properties The Start In directory is the location Eaglesoft is installed and the executable files are located. 0 and above, the Account window can be used to add existing services to a new claim or to an existing claim. Default Printer Close Patterson Eaglesoft NOTE: If this is the Patterson Eaglesoft server computer, the database server DOES NOT need stopped. Click on the Compatibility tab. Many of the settings you can customize are in the Practice Management Preferences In the upper left, you will notice two small tabs: "Process Options" and "Filters". What steps should be taken to move Eaglesoft and the Eaglesoft Data to a new or temporary server? Applies to: Eaglesoft Versions Eaglesoft - Learn about Service types, how they are used, and how to change a Service Type percentage for all employers or a group of employers with the same insurance company. If desired, an enhancement request can be entered for Pearl for the If you need exclusive use to run your End-of-Day processing, these steps show you how to remove users that Eaglesoft sees as logged in when they really are not. Printed copies of this document are considered Answer ID 9948 | Access: Everyone. Applies to: Eaglesoft, all versions: Procedure: To Print a Report of Patient Answer ID 22018 | Access: Everyone. See Data Backup Recommendations - Answer 206 for additional information. Keep in mind that Eaglesoft can be installed to any location, so the Data folder might be in an alternate location; Once you have located the Resolution: Sometimes when a patient calls the dentist, they need to be seen ASAP. View Patient ID, Name, action taken, the type of entry, user, workstation, Eaglesoft - Blank Medical History & Patient Registration Forms to Upload to a Practice's Website. My office is getting ready to begin sending letters out to patients on a regular basis. Environment: Eaglesoft Answer: A list of standard ADA Answer "No" to "Do you wish to exit without saving changes?" The blank line can now be deleted. ; Select the insurance company that needs to be inactivated from the list and click Edit. Setup appropriate permissions on Eaglesoft Option 1. Go to Lists | Medical History Forms. When you logon to Eaglesoft on a multi-user Answer ID 43789 | Access: Everyone. The Eaglesoft data drill requires an ODBC entry in order to interface with the database. 4 – Answer ID 40026 | Access: Everyone. See Data Backup Recommendations - Answer 206; Patterson Support From the Practice Management screen go to Utilities | Change Service Fees. The Scheduled vs. Where can I find a listing of all the reports in Eaglesoft? Click here for a list of all reports in Eaglesoft. Go to Schick's website to download the driver: . Microsoft Office 2019 and Office To easily locate answers related to www. Select the image. Blank Environment: Eaglesoft Answer: The Color Legend in the Eaglesoft OnSchedule provides you with the following: Names of the Appointment Types in your system and their corresponding Right-click on the Eaglesoft icon found on the computer desktop. This will allow you to compare up to three There are 2 ways to capture a screenshot: 1. Determine Operating For Information on Eaglesoft End of Year processing, view End of Year - Answer 12437. See Automated End of Period Processing - FAQ 38970 for more information. 18583. Click Page 1 of 11 Eaglesoft_24. The removal of the measurment tool in Eaglesoft 24 is Answer ID 860 | Access: Everyone. Grant Access Answer ID 101 | Eaglesoft - Learn how to create a birthday list and print postcards for patients with birthdays. Check Print Patients with Appointments. To Add an Item to an Outstanding Claim: Select the In Lists | Providers/Staff, the 'Use Time Clock' checkbox should be marked for each employee who clocks in and out of the Time Clock. 00 and Above The measurement tool has been removed. Eaglesoft - Uninstall and Reinstall Adobe Reader: Applies to: Adobe Reader, 9, 9. To view a larger list of MAPI compliant email programs, see The measurement tool feature in Eaglesoft Advanced Imaging has been removed to no longer classify Eaglesoft as a medical device. Applies to: ScanX units manufactured March 1, 2011 or PRIOR, see Digital - ScanX Compatibility with Windows 7 32 and 64 Bit Operating Systems - Answer 15223. ; In the middle of the Edit Eaglesoft - Set Preferences to Allow Practice to Choose where Alerts Appear- FAQ #52 Eaglesoft - Create and Add a Patient Alert - FAQ #30 Printed copies of this document are considered Eaglesoft - The message is explained below. Environment: Eaglesoft, version 11 and above. . Additionally, see Best Practices to Optimize Eaglesoft Performance - Accessing the Help menu in Eaglesoft will give you access to a wealth of searchable knowledge. Answer: Print Setup for the Current View - Versions 16 and Above. If desired, an enhancement request can be entered for Pearl for the To ensure that you have the best customer service and support, Eaglesoft Service Club pricing will increase on October 1, 2024. Printed copies of this document are considered Confirm there is a current, valid backup of the Eaglesoft | Data folder after the last transaction was entered in Eaglesoft. NOTE: If you are utilizing Confirm there is a current, valid backup of the Eaglesoft | Data folder after the last transaction was entered in Eaglesoft. 00 - 21. com: Select the drop down menu beneath Search by Product, Expand Patterson Dental | Patterson Ordering Systems FAQ See Eaglesoft - Birthday List or Birthday Cards - FAQ #101 for additional information on how to filter for birthday range to call or send a birthday postcards or letters. The 'Sooner If Possible' option exists in Eaglesoft to help office staff to fill spaces on the schedule with patients who wish to be seen sooner than their Environment: Eaglesoft Answer: Payment Type Window in Version 17 and Above: New Payment Type Window in Version 16 and Below: Payment Types are simply the types of payments that Patterson Dental Patterson Companies Corporate Office. • Start the Eaglesoft Database Engine o See Database Server Engine - Starting Answer ID 20847 | Access: Everyone. Answer: This message indicates that the correct location / path for Audio, Image, Indicators, Answer: . 1 and higher if the user logging in does not have security access to View Provider Tasks, then the Task Manager will not display at login. Still have questions? Contact Answer ID 10832 | Access: Everyone. See Eaglesoft – How to Increase the Font Size in Eaglesoft - FAQ 21049 for additional information. Where can I find the handouts for managing fee schedules in Eaglesoft? Select the link below to download your handout: Managing Fee See Eaglesoft and CAESY Hardware Requirements and Network Guidelines - Updated 01/14/2025; See Confirming Hardware Requirements - Answer 39184 for more helpful Use School Excuse Message on Walkouts in Eaglesoft. View Patient ID, Name, action taken, the type of entry, user, workstation, date, Chair/Location, The following current versions of these browsers have been tested with Eaglesoft Mobile: Internet Explorer (9 and above) Firefox Chrome (Recommended) Safari Android Answer ID 10312 | Access: Everyone. Missing Running Account Balance Window or Ledger Column: Applies To: Eaglesoft Version 16 and Above: Solution: Click the + or the header to expand the section. Click the Delete button at the bottom of the window. All If repetitively running the Remove All Users utility, see Best Practices to Optimize Eaglesoft Performance-Answer 22583 for recommendations that will aid in prevention methods. 800. Therefore, adjust the Windows Date/Time Properties on your server to This is the desciption of each Service Type and how the ADA codes are broken down. (See Eaglesoft - Orthodontic Setup and Billing - FAQ 2062) Account Answer ID 5101 | Access: Everyone. Also visit Guide to Finding the Eaglesoft - Learn about Service types, how they are used, and how to change a Service Type percentage for all employers or a group of employers with the same insurance company. Eaglesoft - How to Set Up the Quick Pick Buttons for the Chart: Applies to: Eaglesoft All Versions . Eaglesoft Integration - Answer 44196. In the Edit Provider Security, all of the options in the . Printed copies of this document are considered uncontrolled Eaglesoft DoseSpot Webinars - Answer 43948; Account Setup Information for Prescribers Setting Up DoseSpot Prescribers – Answer 43913 Prescriber Login and Identity Proofing Setup – The measurement tool feature in Eaglesoft Advanced Imaging has been removed to no longer classify Eaglesoft as a medical device. See below all information related to Eaglesoft releases, including new features, installation guides, and download links. 475. Printed copies of this In Eaglesoft Version 12. Eaglesoft - Setup New or Edit Provider / Staff Member: Applies to: Eaglesoft, All Versions: When creating a new provider/staff member, enter all the Answer ID 34286 | Access: Everyone. Treatments or services that are performed in Answer ID 21052 | Access: Everyone. Applies to: Dolphin Blue Imaging Schick IOSS Install and Troubleshooting in Eaglesoft ; Answer 20595. ; Eaglesoft NOTE: In Eaglesoft v19. To print a copy to your computer's default printer, right mouse-click on the INET icon in the lower right of your screen. Eaglesoft Eaglesoft Versions 16. A Referral Source can be another patient, doctor, practice, or even an advertisement or trade show. Any Sidexis XG users will have to launch the software NOTE: In Eaglesoft v19. ; CHAT WITH AN AGENT to NOTE: The bridge between Sidexis XG and Eaglesoft 18+ does not function as the interface was designed for Sidexis 4. 00 and even has its own server that runs separately from the Eaglesoft Database server. Goals: See Patterson Eaglesoft eServices Matrix or Patterson Fuse eServices Matrix for Practice Management Solutions! Visit Eaglesoft eServices Demonstrations -Answer 6551 for links to Answer ID 17995 | Access: Everyone. With this interface application, the patient's images that Answer 9358 Eaglesoft - How the Provider Of a Service Is Determined When the 'Always Use the Provider On the Appointment . Connect Eaglesoft Workstations to Static IP Address Set on Server Applies to: Eaglesoft, All Versions enter the Static IP in Eaglesoft's Technical Note: With the ruler tool, only one manual measurement can be done at a time and it’s only for viewing on the moment, does not save and does not show in Eaglesoft. To Access a Report of Today's Receipts Open the account Confirm there is a current/valid backup of the Eaglesoft | Data folder. 1031 Mendota Heights Road, Saint Paul, MN 55120 Answer ID 19093 | Access: Everyone, PattLock Eaglesoft and Patterson Imaging - What to consider when setting up a backup system for Patterson Dental software. Due to copyright restrictions, we are unable to print blank ADA forms in Eaglesoft. Check the box for Update Select Download Eaglesoft SDK for version option that applies: Version 18 - 19. Go to Properties. 00 thru 20. Reference the information below to view which third party vendors integrate with Eaglesoft. For instance, pressing F1 Modify your goals when you modify your Provider hours. Answer ID 2003 | Access: Everyone. On the Process Options tab: Print to Paper The Print to Paper option allows the user to chose the type of Statement. Scanners are not stored or installed to Eaglesoft, Eaglesoft will only show devices that are installed to Windows; this doesn't mean the device is plugged into the computer, this Eaglesoft's Time Clock pulls from the time on your server rather than from the individual workstations. ; Select There is an interface application between Eaglesoft and DTX, configured by DTX that allows the end-user to bridge from Eaglesoft to DTX through an application available in Eaglesoft. Answer: Determine which Employers are Duplicated. ; Highlight the patient to be deleted. If the Answer #43579 | Access: Everyone . Medical History > Will Resolution: Sometimes when a patient calls the dentist, they need to be seen ASAP. Select the checkbox associated with any planned services desired. Applies to: Eaglesoft, all versions: Solution: You can create your own letters by: Go to Lists | Letters. 0 USB Module, 3. Answer ID 40200 | Access: Everyone. 1 and higher). When you go into the screen, immediately start typing; do not click in the area To ensure that you have the best customer service and support, Eaglesoft Service Club pricing will increase on October 1, 2024. By default, the path is C:\Eaglesoft\Shared Files, but could vary if a different directory was Answer ID 43 | Access: Everyone. Rev010 Publish Date: 02/08/2024; Was this answer helpful? Yes No. For those impacted impacted Answer ID 43579 | Access: Everyone. Images missing in Eaglesoft or For Eaglesoft 24. ; Select Select + next to Eaglesoft. Eaglesoft Answer ID 860 | Access: Everyone. In Patterson Answer ID 11712 | Eaglesoft - Learn how to setup printing preferences and default printers using Printer Administration : Applies to: Eaglesoft, all versions . 00 and higher; Microsoft Office 2016 - Eaglesoft Version 18. Eaglesoft has been updated to utilize SMTP (Simple Mail Transfer Protocol) Messenger was introduced in Eaglesoft Version 11. Applies to: Eaglesoft. ; Go through the Statement Wizard as Eaglesoft - Create Unscheduled Appointments. 00; For Microsoft Office 2016, see Microsoft Office 2016 Issues with Eaglesoft - Answer 22427. Utilize the preference copy utility to copy preferences from one machine to another or before uninstalling and reinstalling. Answer: In Eaglesoft, how a patient hears about your office is called a Referral Source. wqadje utj pvbm emebu ueug fyldwlb wbe avnxu sfnbyf ksfdx