IT Intern

Information Technology Nashville

Jobs

Purpose and Scope

The Information Technology Intern is responsible for assisting with a variety of responsibilities in the IT department, including laptop/desktop/phone/server/network support and audio/visual equipment support in conference areas.  This role would also assist in staging new laptops for our employees. The overarching goal is to provide technology support experience for anyone going into an information technology career.   
Essential Job Functions

Manage daily support queue for resolving issues with staff laptops, phones, and conference room equipment for headquarter staff.
Install software and test operation of new equipment for headquarter staff.
Resolve technical issues with local area network and wireless infrastructure.
Resolve printer issues throughout the headquarters.
Assist our Infrastructure Service Manager on maintenance of our datacenter components when required.

Working Relationships
Reports To:  Sr. Manager, IT                                   
People Management Responsibility:    None
Works Closely With:                               IT Staff, Headquarters Staff
                                                                                                                               
b>Essential Knowledge, Skills, and Training & Development

Non-physical
Follow verbal and written instructions.
Servant heart and attitude to help others.
Ability to install and test widely-used software applications on Windows and Mac operating systems.
Ability to learn and resolve network and wired/wireless issues within the Headquarters.
Ability to assist customers in the use of technology equipment, software, printers, and phone systems.
Ability to provide analytical skills.
Ability to communicate effectively with all TGI Departments.

Physical
Ability to lift 25lbs in unpacking/packing computer equipment.
Ability to be onsite at the TGI headquarters 5 days a week from 8-12.

Minimum Qualifications

Bachelor’s degree in process in Information Technology or Computer Science related field
PC experience, Wired/Wireless Network experience, Ability to install/test software on Windows/Mac laptops.
Customer-oriented with excellent interpersonal and communication skills
Mature, responsible, driven and able to work independently with minimal supervision
Successful completion of a drug and background screen

This Job Description is for general purposes and guidelines only and should not be considered all-inclusive.  Neither does the receipt of this job description constitute an employment contract.  Furthermore, it should be known that this list of job requirements is subject to change without written notice.

 

 

Employment Number #2023-103 Location/Department Information Technology Type Part Time Role IT Intern

Required Skills

Here’s an overview of qualifications you need for this job.

Communication
Organizational
The Gideons International is an Association of Christian business and professional men and their wives dedicated to telling people about Jesus through associating together for service, sharing personal testimony, and by providing Bibles and New Testaments. While we are often recognized for our work with hotels, we also place and distribute Scriptures in strategic locations so they are available to those who want them, as well as to those who may not know they need them.
Core Competencies
Customer focus Communications Takes personal initiative Actively learns new skills Team building Analyzing problems Decision making Actively learns, demonstrates and fosters the organizations’ culture in all actions and words.  Takes personal initiative and is a positive example for others to emulate. Proven ability to keep a “big-picture” perspective while dealing with very detailed information. Fosters open communication and approachability Positive and constructive attitude Dealing with ambiguity Perspective Ability to challenge the status-quo
IT Help Desk Support
1 Language
(Native)
English
Understanding
Speaking
Writing
Core Values
Integrity, Excellence, Open Communications, Stewardship
Work Environment & Time Requirement
Climate-controlled office environment 4-hour workday in office Variations in work volume sometimes require extended working hours

Department / Location

A Brief Overview of the Department / Location which posted this job opening

Information Technology

To develop, manage and secure the technologies utilized in data management, networking, computer hardware, database and software design, and support of the entire technical eco-system to support the needs of our employees and member’s in meeting the objectives and strategies of the ministry. Ensuring data and privacy requirements are met concerning the personal data for all Gideon members around the world.
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